Reference

rtzz Privacy Policy for Your Account

The rtzz Privacy Policy shows what we collect, why we use it and how you can request access or changes.

Account dataWallet referencesMobile privacy
rtzz rtzz Privacy Policy for Your Account
PRIVACY HELP ROUTE

Privacy Help for Wallet Status Checks

A clear contact route matters when a privacy request and a wallet receipt appear together.

Access request Ask us for the personal data linked to your account, including login records, verification status and wallet references. We may confirm your phone number before releasing details.
Correction route If your name, phone detail or account record is inaccurate, describe the exact field through account help. We will compare the request with available verification records before making a change.
Wallet query For a DANA, OVO, GoPay or QRIS receipt connected to your account, provide the reference and date. We use that narrow detail to check status without requesting your wallet password.
MOBILE DATA CARE

Account Security Across Mobile Devices

We designed this Privacy Policy around the way you move between a phone and desktop browser.

Data handling

We use contact details to identify your account, verification records to support account protection, and device or login signals to detect unusual access. These purposes are kept separate from your wallet credentials.

Cookies

Cookies can keep your login session available and help us understand essential page performance. Your browser settings can remove or restrict them, although some account steps may then need to be repeated.

Account security

Phone verification before account access helps connect a request to the right account. We may review login and device signals when a new browser or unusual session needs an additional check.

Retention

We retain account, verification and payment-reference records only as long as needed for the stated purpose, dispute handling or a period required where local law permits or requires it.

Your choices

You can ask what data we hold, request a correction, ask about deletion or object to a stated use where local law permits. We may need enough detail to locate your account record.

Policy contact

Use account help for privacy questions and identify the relevant record, such as a QRIS reference, login event or phone detail. We will use the information supplied to assess the request.

rtzz Privacy Policy Questions Answered

These Privacy Policy answers cover the account questions you are most likely to have before opening rtzz in Indonesia. We keep the examples practical, from phone verification and mobile cookies to DANA references and requests for correction, while access and eligibility depends on local law.

It covers the personal data connected with your rtzz account, including contact details, verification records, login activity, device signals, cookies and payment references from DANA, OVO, GoPay, QRIS or bank transfers.

We use your phone number to create and identify your account, support phone verification before account access and match a privacy request to the right record. We do not need your wallet PIN.

Our Privacy Policy does not require your DANA, OVO, GoPay or QRIS password. We may retain a payment reference, receipt detail or status result needed to connect an account event with your request.

Use the account help path and state that you are making a data access request. Include your account phone number and the record you need, such as a login event or wallet reference.

Yes, where local law permits. Send the inaccurate field through account help, such as a phone or name detail. We may confirm your identity before changing the account record.

We keep data for the stated collection purpose, security checks, dispute handling and any period required where local law permits or requires it. You can request a retention explanation for a specific record.

Cookies can preserve your login session and support essential page performance on mobile or desktop. Browser controls can restrict them, but you may need to repeat login or verification steps.